Terms and Conditions

Effective Date: 04-Feb-2025

Welcome to Acorn Hideaway Resort & Spa. These Terms & Conditions govern your use of our website and services, including reservations, bookings, and other offerings. By accessing and using our website, you agree to abide by these terms. If you do not accept any part of these terms, please refrain from using the website or services.

We reserve the right to modify these terms at any time without prior notice. Changes will be effective upon posting on our website.

1. Website Use

• This website is for personal, non-commercial use only. You may download or print information solely for this purpose.
• You may not use the information for commercial gain, public display, or unlawful purposes.
• No part of this website may be copied, reproduced, or modified without our written consent.
• Unauthorized interference with the website, including hacking or disruption of services, is strictly prohibited.

2. Information Disclaimer

• All content on this website is for general informational purposes only and does not constitute professional advice.
• We make efforts to ensure accuracy but do not guarantee the reliability, completeness, or timeliness of the information.
• Acorn Hideaway Resort & Spa is not responsible for any loss, direct or indirect, resulting from reliance on the website’s content.

3. Reservations & Bookings

• The website allows users to check availability and make legitimate reservations.
• By making a booking, you confirm that you are at least 18 years old and have the legal authority to enter into this agreement.
• Payment must be made as per the booking terms, and you are responsible for all charges associated with your reservation.
• Special offers and rates are subject to availability and may be modified or withdrawn without notice.

Cancellation Policy

• Cancellations made within 7 days of arrival will be charged one night’s tariff.
• To cancel a booking, contact our reservations team at sm@acornhotels.com or call 011 41170720.

Refund Policy

• Refunds for cancellations will be processed within 2-4 weeks, depending on the payment provider’s policies.
• The refund amount will be subject to the hotel’s cancellation terms, processing fees, and bank policies.

4. Liability & Disclaimers

• We do not guarantee that the website will be free of errors, uninterrupted, or virus-free.
• To the fullest extent permitted by law, Acorn Hideaway Resort & Spa disclaims all liability for direct, indirect, incidental, or consequential damages arising from:
  • Use or inability to use the website.
  • Reliance on information from the website.
  • Any technical errors, interruptions, or cyber threats.

5. Intellectual Property

• The name Acorn Hideaway Resort & Spa, its trademarks, logos, and other intellectual property are protected under applicable laws.
• You may not reproduce, distribute, or use any materials from this website without our written consent.

6. Linked Websites

• Our website may contain links to third-party websites for convenience.
• We do not endorse, control, or take responsibility for the content, policies, or security of linked sites.

7. Security & Privacy

• While we implement security measures, we cannot guarantee that data transmission over the internet is completely secure.
• By using this website, you acknowledge that data transmission is at your own risk.

8. Termination of Access

• We reserve the right to restrict or terminate your access to the website if you violate these terms.

9. Governing Law & Jurisdiction

• These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of India.

By continuing to use our website and services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

For any inquiries, contact us at:
📧 Email: sm@acornhotels.com
📞 Phone: 011 41170720