Privacy Policy

Effective Date: 4 – Feb – 2025

At Acorn Hideaway Resort & Spa, we are committed to protecting your privacy and ensuring the security of any personal information you provide. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you visit our website, book a stay, or use our services.

1. Information We Collect

We may collect and process the following types of personal information:

• Personal Details: Name, email address, phone number, postal address.
• Booking Information: Check-in/check-out dates, room preferences, payment details.
• Transaction Data: Payment history and details related to reservations.
• Device & Usage Data: IP address, browser type, and activity on our website.
• Feedback & Preferences: Guest reviews, surveys, and service requests.

2. How We Use Your Information

Your information is used for the following purposes:

• Reservations & Bookings: To process your hotel reservations and manage your stay.
• Customer Support: To respond to inquiries, requests, or complaints.
• Personalized Experience: To enhance your stay with customized services.
• Marketing & Promotions: To send promotional offers, newsletters, and updates (you may opt out anytime).
• Legal Compliance: To meet legal, security, and regulatory requirements.

3. Sharing of Information

We do not sell or rent your personal data. However, we may share your information with:

• Service Providers: Third-party vendors assisting with payments, marketing, or analytics.
• Legal Authorities: When required by law or to protect our rights, property, or safety.
• Business Transfers: In case of mergers, acquisitions, or restructuring of our business.

4. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or misuse. However, no method of transmission over the internet is 100% secure, and we encourage you to take precautions when sharing information online.

5. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience, analyze website traffic, and provide personalized content. You can modify your browser settings to disable cookies if desired.

6. Your Privacy Rights

You have the right to:

• Request access to your personal data.
• Request corrections or updates to your information.
• Opt out of marketing communications.
• Request deletion of your data, subject to legal obligations.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies separately.

8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on our website with the revised effective date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

📍 Acorn Hideaway Resort & Spa
📧 Email: sm@acornhotels.com
📞 Phone: 011 41170720

By using our website and services, you agree to the terms outlined in this Privacy Policy.